Privacy Policy

Terms and Conditions

Last Updated: June 19, 2025

Welcome to https://harrison-electric.com/, operated by Harrison Electric Inc. These Terms and Conditions ("Terms") govern your access to and use of our Website, services, and SMS messaging campaigns. By accessing or using our Website or services, you agree to be bound by these Terms. If you do not agree, please do not use our Website or services.

1. Use of the Website

a. Eligibility

You must be at least 13 years old to use our Website. By using our Website, you represent that you meet this age requirement.

b. License

We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes, subject to these Terms.

c. Prohibited Conduct

You agree not to:

Use the Website for illegal or unauthorized purposes.
Interfere with or disrupt the Website’s functionality or security.
Post or transmit harmful content, such as viruses or spam.
Attempt to gain unauthorized access to our systems or user accounts.

2. SMS Messaging Program

Our SMS messaging program allows you to receive messages, such as appointment reminders, promotions, or service updates, in compliance with The Campaign Registry (TCR) guidelines as outlined by ServiceTitan.

a. Opt-In Consent

You agree to receive informational messages (appointment reminders, account notifications, etc.) from Harrison Electric Inc. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at mail@harrison-electric.com. You can opt out at any time by replying STOP.
Consent is not a condition of purchasing any goods or services.
We maintain records of your opt-in consent, including date, time, and method, for compliance with TCR requirements.

b. Opt-Out Process

You may opt out of SMS messages at any time by replying "STOP" to any message. Upon receiving "STOP," we will send a confirmation message, such as: "Harrison Electric Inc: You have been unsubscribed. No more messages will be sent. Reply HELP for support."
After opting out, you will not receive further SMS messages unless you re-opt in.

c. Help Requests

Replying "HELP" to any SMS message will trigger a response with support information, such as: "Harrison Electric Inc: For help, contact mail@harrison-electric.com or call (763) 544-3300. Reply STOP to opt out."

d. Message Content and Frequency

Messages will identify as Harrison Electric Inc as the sender and include opt-out instructions.
Message types include customer care, transactional notifications, marketing, as approved by TCR.
Frequency is limited to 1-5 messages per week.
Standard message and data rates may apply, depending on your mobile carrier.

e. Compliance

We adhere to TCR guidelines, including prohibiting spam, fraudulent content, or illegal activities.
We register our brand and campaigns with TCR, providing required information (e.g., Tax ID, sample messages) to ensure compliance.

3. Accounts and Security

You are responsible for maintaining the confidentiality of your account credentials.
Notify us immediately of any unauthorized use of your account.
We are not liable for losses resulting from unauthorized access due to your failure to secure your account.

4. Intellectual Property

All content on the Website, including text, graphics, logos, and software, is owned by or licensed to Harrison Electric Inc and protected by intellectual property laws.
You may not reproduce, distribute, or create derivative works from our content without permission.

5. Third-Party Services

Our Website may integrate third-party services (e.g., payment processors, SMS providers). These services are subject to their own terms and policies, which you should review.
We are not responsible for the performance or practices of third-party services.

6. Disclaimers and Limitation of Liability

As-Is Basis: The Website and services are provided "as is" without warranties of any kind, express or implied.
No Guarantee: We do not guarantee uninterrupted or error-free access to the Website or delivery of SMS messages.
Limitation of Liability: To the fullest extent permitted by law, Harrison Electric Inc shall not be liable for indirect, incidental, or consequential damages arising from your use of the Website or services. Our total liability shall not exceed the amount you paid us, if any, in the preceding 12 months.

7. Indemnification

You agree to indemnify and hold Harrison Electric Inc, its affiliates, and employees harmless from any claims, losses, or damages arising from your use of the Website, violation of these Terms, or infringement of third-party rights.

8. Termination

We may suspend or terminate your access to the Website or SMS services at our discretion, including for violation of these Terms.
You may discontinue using the Website or opt out of SMS messages at any time.

9. Governing Law

These Terms are governed by the laws of Minnesota, USA, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Hennepin County, Minnesota.

10. Changes to These Terms

We may update these Terms to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated Terms on our Website with a new "Last Updated" date. Continued use of the Website constitutes acceptance of the revised Terms.